Frequently Asked Questions

Welcome to our FAQ Page


All orders are fulfilled within 1 business day of the order date, with the exception of pre-orders.  Purchases made after 2 pm will not be shipped out until the next business day. You will receive an email with tracking details once your order has been dispatched from our warehouse.  

Our complimentary express shipping is yun express which takes 4-14 days to deliver.

FitXCo. has become a hugley fast-growing global brand, customer-focused online store, with shoppers from all around the globe. We Ship EVERYWHERE for FREE! We ONLY provide Premium Services and Quality of materials and products.

If you have any queries, Please go to the homepage and click the menu tab on the top left hand corner and you will find the "Contact Us" section. 

Absolutely! All our products our Premium Quality! In very rare circumstances, If you find damages to the product, contact us immediately and we will look into the matter as soon as possible. We always do what we can to ensure you have the best shopping experience with us. You can simply contact us and we will address the situation as best we can.

Once you place your order you will receive a confirmation email. Once your order has been fulfilled, you will receive a shipping confirmation email with your tracking number.

At the top of the homepage go to the menu tab in the top left hand corner and click on "Track My Order" Here you can enter your email address that you used at the time of payment and your tracking number which was sent by email.

We provide a free workout guide with over 50 exercises to get you started on your fitness journey! The internet has thousands upon thousands of Resistance Bands workout videos to keep you up to date with everything you need to know.